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When call handling and the network operate separately, complexity grows. Allerium Mira brings them together—unlocking smarter routing, stronger resilience, and better visibility.

Welcome back to Connected. In this episode, I’m joined by Anirban Chakraborty, Senior Vice President and General Manager of Allerium’s Mobile Network Solutions business.

For ECC leaders, modernization is not a trade-off. The most effective path forward combines operational confidence with modern capability—without introducing unnecessary risk.

Network-based positioning in 5G has reached a paradoxical moment. Operators have deployed standards-compliant Location Management Functions (LMFs), yet performance in dense urban environments, indoor transitions, and handover boundaries remains fragile.

Cloud is transforming public safety technology, but for ECCs, modernization can’t come at the expense of control, reliability, or flexibility.

Emergency Communications Centers are facing growing complexity, rising expectations, and increasing pressure on both systems and staff. Legacy call-handling platforms, built for a different era, are becoming harder and more costly to maintain as new capabilities are layered on top. Mira was created to deliver a modern, flexible, and resilient approach to call handling, built for the realities of today’s public safety environment and ready for what comes next.

The first episode of Connected, Allerium’s new podcast, is live. Featuring Jeff Robertson, this premiere conversation explores leadership, innovation, and the real impact of emergency communications, setting the stage for future episodes.

Canada’s NG9-1-1 modernization is accelerating. From the nation’s first migration to province-wide deployments and dozens of PSAP cutovers, Allerium is helping build a more resilient, future-ready emergency network through proven platforms and trusted partnerships, when every connection counts.

As we begin 2026, I find myself both proud and focused. Proud of what our teams accomplished over the past year, and focused on the work ahead and the responsibility we carry as emergency communications continue to evolve.